TY JOUR TI INTEGRATION OF COGNITIVE DIGITAL TWINS INTO THE QUALITY MANAGEMENT SYSTEM OF URBAN PASSENGER TRANSPORTATION KW COGNITIVE CONTROL KW DIGITAL TWIN KW QUALITY OF PASSENGER TRANSPORTATION KW PASSENGER SATISFACTION KW STOCHASTIC MODELING KW INTELLIGENT TRANSPORT SYSTEM KW DECISION SUPPORT JO Voronezh Scientific-Technical Bulletin AU Shtepa, A.A. AU Snyatkov, E.V. PY 2026 IS 2 PB FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov